The Openbank app is the easiest way to contact us and includes a wide range of simple self-service tools that can help you save time by finding answers or making updates on your own. If you need to speak to someone live, however, call us directly from the app – so that our system can automatically recognize you and help you find the answers you need more quickly. Sign in to your account, select the menu icon at the top-left corner of your screen, then select Support and Call us to reach us directly.
Our Customer Service Center is here to help Monday-Saturday, 8:00 AM to 8:00 PM ET (5:00 AM to 5:00 PM PT) at 833-833-8305. Hearing and speech-impaired customers can call 711 or their preferred relay service.